Colu Support

How to use the app 10

• How can I deposit funds to my Colu wallet?
• Can I pay without topping up my balance first?
• How can I edit my credit card info?
• How can I edit my profile details?
• Can I transfer funds from one community to another?

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Payments & charges 1

• Why was I charged 0.5NIS for linking my card?

General information 3

• How can I submit a request to add my business to Colu?
• Which credit cards can I use?
• Utica Terms and Conditions

Colu balance 1

• Can I withdraw my balance from Colu?

Security 2

• How to add a security PIN to my Colu app?
• Is it safe to use Colu?

Jerusalem BLVD Rewards 3

• August Cashback
• General Information
• Join Track

Transaction limitation 2

• Balance Limitation
• Total Volume Limitation

Local coin value update 3

• What was the local coin value until 5.4.2020?
• How does this change affect me?
• What happens from 5.4.2020?

Spinning Rewards 4

• What are Spinning Rewards?
• Is there still a general 5% coin cashback on purchases in the App?
• Do I need to actively join the spinning rewards in order to earn coins?
• How do I know what rewards I will get if I buy at a specific business?

Closing IL communities 6

• ?ראיתי הודעה שהקהילה בחיפה ותל אביב נסגרת בתאריך 31.12.2020 מה זה אומר
• ? 31.12.2020 מה קורה מעכשיו עד לרגע הסגירה בתאריך
• ? 31.12.2020 מה יקרה ליתרות שיישארו בארנק שלי לאחר
• ?למה אתם סוגרים את הפעילות שלכם בקהילות
• ?איך אני יכול ליצור איתך קשר

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